Last updated 11 November 2026

Terms of Service

These terms are an agreement between you and PageNine ("PageNine", "we") for using PageNine, the service that puts trading card binders online so buyers can search them. Please read them; by creating an account or using the service you agree to them.

1. Who can use PageNine

Sellers must be at least 18, or have a parent or guardian agree to these terms for them. If you use PageNine for a business, you confirm you can accept these terms for it. Buyers can search shops and request holds without an account; these terms apply to them too, where relevant.

2. Your account

You sign in with a one-time code sent to your email, or with Google. Keep access to that email or Google account secure: anyone who controls it can sign in to your shop. Tell us straight away if you think someone else has accessed your account.

3. What PageNine does, and what it doesn't

• PageNine lets sellers photograph binder pages, list the cards in them, and share a page where buyers can search the cards and see where they are.
• We are not a marketplace and not a party to any sale. Payment, condition, authenticity, delivery and returns are between the buyer and the seller. We don't process payments between them, and we can't resolve disputes between them.
• A hold reserves a card on the seller's page for 15 minutes as a courtesy. It isn't a contract to buy or sell, and a seller may release it.

4. Sellers' responsibilities

• Your listings must be accurate: the card, its condition, its price, and whether it is still for sale. Mark cards sold when they sell.
• Only list items you have the right to sell. No counterfeit, proxy or stolen cards, and nothing illegal where you or your buyers are.
• You are responsible for your own taxes, permits, event rules and consumer law obligations.
• Don't misuse the service: no attempts to break or overload it, get around plan limits, scrape other shops, or access data that isn't yours.

5. AI card reading and card prices

Card reading uses AI to identify cards in your photos and match them to a catalog. It can make mistakes, so check every match before you add it. Market prices come from third-party sources (TCGplayer and Cardmarket data via TCGdex) and currency conversion rates from third parties; they are for guidance, can be late or wrong, and you set your own prices. We aren't responsible for losses caused by a misread card or a market price.

6. Plans, payment and cancelling

• The Free plan costs nothing. Paid plans (Vendor and Pro) and AI read top-ups are charged at the prices on our pricing section, before any local taxes.
• Payments are processed by Stripe. Paid plans are billed monthly or yearly in advance and renew automatically until you cancel.
• Your first paid plan can start with a 14-day free trial. You add a card when it starts; it's charged when the trial ends unless you cancel before then. One trial per shop.
• You can cancel or change plans any time from your plan page. After cancelling, your plan stays active until the end of the period you paid for, then moves to Free. Changing plans mid-period is prorated by Stripe.
• If a payment fails, Stripe retries it for a while; if it still fails, the shop moves to the Free plan.
• Payments are non-refundable, including for unused AI card reads or partial periods, except where the law requires a refund.
• Monthly AI card reads reset at the start of each calendar month and don't carry over. Top-up and setup reads don't expire while your account is open.
• If a plan's limits are exceeded, some features (such as adding cards or reading photos) pause until you upgrade or free up room. Your existing listings stay online.
• We may change prices with at least 30 days' notice by email; the new price applies from your next billing period.

7. Your content

You own the photos, listings and other content you add. You give us a licence to store, process and display it to run PageNine, including showing your shop to buyers and sending page photos to our AI provider to read the cards. The licence ends when you delete the content or your account, apart from copies in backups that are deleted on their normal schedule.

8. Card images, trademarks and takedowns

Card names, artwork and images belong to their owners. Pokémon and its trademarks belong to Nintendo, Creatures Inc., GAME FREAK inc. and The Pokémon Company. PageNine is not affiliated with, sponsored or endorsed by any of them. Catalog images are shown only to identify the genuine cards a seller lists for sale; PageNine doesn't sell images or let them be downloaded.

Sellers must only upload photos they took themselves or have the right to use, and must not use PageNine in a way that suggests a connection with these companies.

Reporting content

If you own the rights to something shown on PageNine and want it removed, contact us at ouruainc@gmail.com with:

• your name and contact details, and who you represent if you act for a rights holder;
• what the work or trademark is;
• the link to each page where it appears;
• a statement that you believe in good faith the use isn't authorised, and that the information in your notice is accurate.

We'll review each notice promptly, and remove or disable access to the content where appropriate, usually within 5 working days. If a seller's content is removed, we'll tell them, and they can reply if they think it was a mistake. We close the accounts of sellers who repeatedly break these rules.

9. Suspension and closing accounts

You can stop using PageNine at any time and ask us to delete your account. We may suspend or close an account that breaks these terms, puts other users at risk, or hasn't paid, and we'll tell you why where we reasonably can.

10. The service is provided as it is

We work to keep PageNine available and accurate, but we provide it “as is” and don't promise it will always be available, error-free, or suitable for a particular purpose. Convention venues often have poor internet; plan for that.

11. Limits on our liability

To the extent the law allows, we aren't liable for indirect or consequential losses, lost sales or profits, or lost data, and our total liability for any claim is limited to the amount you paid us in the 12 months before it. Nothing in these terms limits liability that can't be limited by law.

12. Changes to these terms

We may update these terms. For significant changes we'll give notice by email or in the app before they take effect. Continuing to use PageNine afterwards means you accept them.

13. Law and contact

These terms are governed by the laws of Malaysia, and its courts have jurisdiction, without affecting any consumer rights you have where you live. Questions: ouruainc@gmail.com.